We got up to the counter to board our Hawaiian flight for Maui and here is what happened.
6am: Arrived at the airport to board a 7:30 flight to Maui, after a shuttle ride with a driver who wouldn’t stop talking. In line at the ticket counter, (the beginning of lots of lines) and the gal says we have to get out of line and check in via their kiosk. well, that was frustrating as the database did not find our names.
So it begins.
A Hawaiian Air rep came out to help – and put us in the first class line and when we got up to the counter and presented our ID… she looked at Jeanne’s D.L. and said your name on this ID says “Love” not “Spotts”. You are booked under the name Spotts and so you can’t go on this flight, cause TSA will reject you. You have to get out of line and get proof you are Jeanne Love.
Hmmmmmm. Well, that isn’t a very good beginning to the Honeymoon.
OK, is there another solution? Can you call someone. Answer: “Do you have a copy of the marriage license? We can use that as proof you are who you say you are”
We’ll we left that at home so no, we said.
“OK – sorry, but you can’t go on the flight”.
“But this is our Honeymoon – are you kidding?” we said. Then Jeanne with her problem solving- hack it mind-set, – went into high gear.
Hey what if I wake up the next door neighbor at 6am and send her over to the house, (using the garage opener code) and she can take a picture of the marriage license and send it to us? The ink was barely dry as it was only signed 24 hours earlier. But yeah, good idea, lets try that.
So our wonderful neighbor answered the phone (we woke her up) and went next door, found the marriage license (we left it on the top of the dresser) and she texted the photo to us while we were still in line. Once we proved Jeanne WAS really Ms. Love (new legal name will be Mrs. Jeanne Love-Spotts) the clerk was able to re-issue our tickets and we were off to TSA check-in and the gate to fly to Maui – where the Honeymoon adventure was about to begin. Of course, if need be, we would have whipped out the (well worn) AMEX card again and bought a new ticket, but we didn’t have to. Cha-ching – saved 2 grand with this hack.
And so, our flight was on its way… but wow – service is just not what it used to be on Hawaiian Air. (see below on the infamous bacon/cheese stuffed bun they called breakfast). Yikes. What is that thing?
It was a cheese and bacon grease injected bread thing. They called it a bacon cheeze bagel. Are you kidding? It was disgusting.
Finally – we rested and napped during our long flight across the ocean. See you on Maui where we land, collect the bags and get our SUV to begin the paradise Honeymoon of the century.
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